Break / Fix
Not every business is ready for a full managed IT agreement. Many just need a trusted expert they can call when something breaks, a project comes up, or new equipment arrives.
Extra hands for migrations, upgrades, and one-time fixes — clear scope, plain-language updates, and best-effort commitment.
Not every business is ready for a full managed IT agreement. Many just need a trusted expert they can call when something breaks, a project comes up, or new equipment arrives.
From family farms with connected machinery to small offices with a handful of desktops, BALANCE provides business-grade support on an as-needed basis — calm, clear, and focused on keeping your work moving.
Discuss a ProjectYour business already knows what it’s doing.
We support the tools, connections, and equipment that keep that work running smoothly.
These are the day-to-day issues that slow teams down. We step in, fix the problem, and get you back to work.
These are the day-to-day issues that slow teams down. We step in, fix the problem, and get you back to work.
New printer installs, driver problems, network printers that won’t show up, andgetting reliable, clean output when you need it.
Wi-Fi dead spots, dropped connections, slow speeds, and equipment that needs to be bridged, moved, or replaced.
Logging into service portals, resetting passwords, configuring multi-factor authentication, and keeping access organized.
Support for common business apps and the systems that surround them — farm management tools, accounting, scheduling, and more.
Malware removal, cleanup of suspicious pop-ups, and basic hardening to keep the same issue from coming back.
Volume and nonprofit discounts available.
When you’re ready to improve, expand, or modernize, BALANCE can take on focused IT projects. These are scoped, scheduled, and delivered with clear expectations from start to finish.
Replacing old routers, adding access points, improving Wi-Fi coverage in barns, offices, and outbuildings, and tightening security at the edge.
Planning and installing workstations, network gear, printers, and shared storagefor new buildings, remodels, and expansions.
Replacing aging systems with a consistent standard, migrating data, and making sure every user can log in and work on day one.
Setting up backup for critical files, pictures, and records so that a single device failure doesn’t stop the business.
Local storage for shared documents, photos, and exports from farm or business systems, with sensible organization and access.
Setup and basic training on Microsoft 365, shared mailboxes, Teams, or other collaboration tools your business chooses.
From farm offices to small shops and home-grown businesses, BALANCE provides dependable support right here in Northwest Ohio — without the hassle of contracts or big-city service desks.
Many businesses do fine with on-demand help. Others start to feel the strain when downtime becomes expensive, systems grow, or security requirements tighten.
If you’d rather not think about updates, monitoring, or patching at all, ourRemote Monitoring & Management (RMM) service provides proactive carefor every covered device — fewer surprises, more uptime.
BALANCE works with small and mid-sized organizations across Northwest Ohio:
If you depend on your computers, network, and printers to keep the work moving, we’re here to help keep everything talking.
Whether it’s a single desktop problem or a short project, you don’t have to guess your way through it. Tell us what’s going on, and we’ll walk you through the next step.
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