Proactive monitoring, patching, and security for every device — fewer surprises, more uptime.
Best for: Small & growing teams Works with: Windows • Linux • Mixed fleets Local: Bowling Green, OH
Why RMM • Packages • Pricing • How It Works • SecureOps™ • IT Team Support • FAQs
BALANCE RMM keeps your business technology running smoothly by detecting and resolving issues before they cause downtime. We handle updates, security, and device health so your team can focus on work — not IT fires.
Real-time alerts and visibility for every endpoint.
Automatic OS and software updates on a safe schedule.
Managed antivirus and EDR with security baselines.
Fast assistance that solves issues without on-site visits.
Readable device health and uptime reports, reviewed regularly.
We’re local — hands-on help when it matters.
Our remote monitoring and management keeps your systems stable in the background, so you only notice when things just keep working.
Choose the coverage that fits today — and scales with you tomorrow.
Core visibility and patching support.
Full coverage with unlimited support and security management.
Includes a business-class workstation (2-year term).
| Capability | Basic | Advanced | Adv + HW |
|---|---|---|---|
| 24/7 monitoring & alerts | Yes | Yes | Yes |
| Patch & update management | Yes | Yes | Yes |
| Managed AV/EDR | — | Yes | Yes |
| Unlimited remote support | — | Yes | Yes |
| Workstation included | — | — | Yes |
| On-site (as needed) | Optional | Optional | Optional |
No surprises — flat monthly rates that scale with your devices.
$99 / month per device
Core monitoring & patching for small offices.
$175 / month per device
Unlimited remote support and managed security.
$250 / month per device
Includes a business-class PC with a 2-year term.
Volume and nonprofit discounts available.
We learn your environment, critical apps, and goals.
Lightweight agent deploys with minimal disruption.
Baseline policies, patching, and protections applied.
We monitor, support, and review reports on a set cadence.
Automated patching and proactive monitoring keep your devices healthy without interrupting your day.
A practical security posture baked into every plan — without slowing your team down.
Hardened defaults for OS, updates, and endpoint controls tailored to small-business realities.
Safe, staged OS & app updates with maintenance windows and rollback awareness.
24/7 health & threat signals across devices with actionable alerts (no alert fatigue).
Managed antivirus/EDR, baseline tuning, and guided remediation when needed.
Uptime, asset inventory, and security posture — summarized for owners and IT leads.
Optional MFA policies, audit trails, and change logs for regulated environments.
Already have an IT department? We can extend your reach.
Yes. We manage both and note any exceptions during discovery.
Often. We can manage your current tools or suggest better-fit options.
We’re local to Bowling Green. On-site visits can be bundled as needed.
We can add enhanced reporting, MFA/privilege policies, and audit trails for regulated industries.
Let’s match the right plan to your devices and budget. Most teams see value in week one.
